Slots'nGold Online Casino – Terms & Conditions
1. Introduction
Welcome to Slots'nGold Online Casino. By accessing and using our website and services, you agree to be bound by these Terms and Conditions (T&C). These T&Cs govern your use of our platform, games, services, and any promotions we offer. Please ensure that you read these terms thoroughly before registering or using any of our services. If you disagree with any of the terms, please refrain from using our website.
2. Acceptance of Terms
By registering for an account or using our services, you accept and agree to comply with these Terms and Conditions, as well as any other rules, guidelines, or policies set forth by Slots'nGold. You also agree to comply with applicable laws and regulations in your jurisdiction. If you do not agree to these terms, you should not use our services.
3. Eligibility
You must be at least 18 years old, or the legal age for gambling in your jurisdiction (whichever is greater), to register an account and use Slots'nGold’s services.
By agreeing to these terms, you confirm that you are not restricted by any laws that prevent you from gambling in your jurisdiction.
You may not use the Slots'nGold platform if you reside in a jurisdiction where online gambling is illegal.
Slots'nGold reserves the right to request proof of age and identity before allowing you to play or withdraw any winnings.
4. Account Registration and Security
To play games or participate in promotions, you must create an account on Slots'nGold. You must provide accurate personal information during registration.
You agree to maintain the accuracy of your information and update it as necessary.
You are responsible for the confidentiality of your account details.
Slots'nGold reserves the right to verify your identity and account information at any time.
5. Deposits and Withdrawals
Eligibility for Withdrawal
Two-step identity verification is required (ID + video call).
Wagering requirements must be completed before withdrawals.
Withdrawal Limits
Minimum withdrawal: €50.
Maximum daily withdrawal: €2,500.
Withdrawals above €10,000 processed in weekly installments of €2,500.
Additional verification for withdrawals over €10,000.
Processing Time
Standard withdrawals reviewed within 48-72 hours.
Withdrawals above €5,000: up to 7 business days.
Installments for amounts exceeding €10,000 may involve delays of 5-10 business days each.
Withdrawal Fees
First two withdrawals per month are free.
Subsequent withdrawals: €10 fee each.
Large withdrawals (€10,000+) incur a €50 fee per €2,500 installment.
Refunds for Non-Played Deposits
Refunds may be subject to a 10% fee (minimum €5).
Slots'nGold reserves the right to refuse certain refund requests.
Verification Process
Randomized security checks apply.
Special documents required for large withdrawals (e.g., notarized ID).
Payment Methods
Withdrawals must use the original deposit method.
Changes to withdrawal methods require formal approval.
Security and Fraud Prevention
All withdrawals are subject to security reviews.
Suspected fraudulent withdrawals will be frozen and reviewed for up to 30 days.
Dormant Accounts
€5 monthly fee after 6 months of inactivity.
Full re-verification required before withdrawal.
Rejected Withdrawal Requests
Possible due to unmet wagering requirements, suspected fraud, or discrepancies.
Large Withdrawal Special Conditions
Withdrawals over €20,000: extensive review for up to 30 business days.
Currency and Exchange Rates
All transactions processed in EUR (€).
Cryptocurrency withdrawals converted to EUR with potential fees.
6. Bonuses and Promotions
Bonuses subject to specific wagering requirements and eligibility criteria.
Abuse of bonuses may result in forfeiture of winnings and account suspension.
Slots'nGold may amend or withdraw bonuses and promotions without notice.
7. Responsible Gambling
Slots'nGold encourages responsible gaming and provides tools for players to manage their activity.
Players with gambling problems are encouraged to seek support.
8. Game Integrity and Fairness
All games use a certified Random Number Generator (RNG).
Games are tested by independent auditors.
Cheating or the use of bots will lead to immediate account termination.
9. Account Suspension and Termination
Slots'nGold may suspend or terminate accounts for violations of the T&C or suspected fraud.
Account closures by the player are possible at any time.
10. Privacy and Data Protection
Personal data is collected, stored, and processed securely according to our Privacy Policy.
Data may be shared with third parties as needed to provide services.
11. Liability and Disclaimers
Slots'nGold is not liable for financial losses, technical issues, or third-party service failures.
12. Dispute Resolution
Players should contact customer support for dispute resolution.
Third-party mediation or arbitration may be used if necessary.
13. Modifications to Terms and Conditions
Slots'nGold reserves the right to amend these terms at any time.
Continued use of the platform constitutes acceptance of updated terms.